ECFCART believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within 24 hours of placing an order
- There is no cancellation of orders placed under the Same Day Delivery category.
- No cancellations are entertained for those products that the sellers has obtained on special occasions with offers. These are limited occasion offers and therefore cancellations are not possible.
- 2% charges are applicable if cancellation is made immediately after placing the order. 4.5% of the order value will be deducted in case cancellation is made after the product is out for delivery.
- Orders can be cancelled only before processing. Please contact your seller store via their phone or talk with the seller via dashboard to cancel an online order. A cancellation fee of 4.5% of the order value will be applicable.
- A cancellation fee of 7% of the order value will be applicable if the order has been already dispatched.